To claim the warranty, the customer must present the invoice or the receipt issued by the dealer or a corresponding confirmation of purchase. The serial number on the products, if available, must be intact and readable. If no proof of purchase is available or the serial number is no longer readable, the manufacturer may refuse warranty claims.
To check the warranty case, the products must be handed over to the manufacturer, whereby it must be ensured that damage to the products during transport is avoided by secure packaging. In the case of justified warranty claims, the customer will not incur any shipping costs, i.e. the guarantor will reimburse any shipping costs for the return shipment.
Articles in this section
- What can I do if I was not at home during delivery?
- What does Signature Required on shipping means?
- Can I buy spare parts?
- How do I clean the filters?
- How do I clean my tower?
- What sizes of GPUs are compatible with the HS 420 VGPU?
- Are there any differences in the internal space between the HS 420 and HS 420 VGPU?
- What distinguishes the HS 420 VGPU from the standard HS 420?
- Are there general warranty conditions available?
- Reference to Legal Warranty Rights?