Something arrived broken or got damaged

If a component of your HAVN case arrives damaged, is missing parts, or becomes damaged during use, we are ready to assist you.

If you believe the issue may be related to production quality, our support team will review all details and determine the appropriate resolution. Depending on the situation, this may include repair options or replacement components.

If the damage occurred after delivery or through regular use, you still have options. HAVN provides access to a variety of spare parts that can be purchased if a replacement is needed.

To allow us to assess the situation and provide the correct solution, please submit a request through our support form.