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FAQ

What sizes of GPUs are compatible with the HS 420 VGPU?
The HS 420 VGPU is designed to accommodate a wide range of GPU sizes. Th...
Are there any differences in the internal space between the HS 420 and HS 420 VGPU?
The internal space is similar in both models and provides ample room for...
What distinguishes the HS 420 VGPU from the standard HS 420?
The HS 420 VGPU includes a VGPU Mount Kit and a PCI Express® 5.0 X16 ris...
Are there general warranty conditions available?
The above warranty conditions are subject to the law of the Federal Repu...
Are there any warranty exclusions?
Warranty claims cannot be asserted in the case of: Regular inspections,...
Whom should I contact in the event of a warranty claim?
In case of warranty, buyers please contact the guarantor: Pro Gamersware...
How can I claim my manufacturer's warranty?
To claim the warranty, the customer must present the invoice or the rece...
Are there any Warranty Services available?
If a defect occurs during the warranty period, Pro Gamersware GmbH will ...
What is included in my HAVN manufacturer's warranty?
The warranty period begins with the purchase of the products (invoice da...
Who is Manufacturer and Guarantor for HAVN products?
The manufacturer is Pro Gamersware GmbH with the following address: Pro ...