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HAVN
FAQ
FAQ
What can I do if I was not at home during delivery?
All orders require a signature. If you are not at home at the time of at...
What does Signature Required on shipping means?
Signature Required means that you need to make sure that someone is avai...
Can I buy spare parts?
We can provide a selection of spare components for our towers. Simply cr...
How do I clean the filters?
The top, right, and rear filters are accessible from the outside and can...
How do I clean my tower?
The removable curved glass outer panel and magnetic top panel make clean...
What sizes of GPUs are compatible with the HS 420 VGPU?
The HS 420 VGPU is designed to accommodate a wide range of GPU sizes. Th...
Are there any differences in the internal space between the HS 420 and HS 420 VGPU?
The internal space is similar in both models and provides ample room for...
What distinguishes the HS 420 VGPU from the standard HS 420?
The HS 420 VGPU includes a VGPU Mount Kit and a PCI Express® 5.0 X16 ris...
Are there general warranty conditions available?
The above warranty conditions are subject to the law of the Federal Repu...
Reference to Legal Warranty Rights?
This manufacturer's warranty does not restrict the rights of the buyer a...
Are there any warranty exclusions?
Warranty claims cannot be asserted in the case of: Regular inspections,...
Whom should I contact in the event of a warranty claim?
In case of warranty, buyers please contact the guarantor: Pro Gamersware...
How can I claim my manufacturer's warranty?
To claim the warranty, the customer must present the invoice or the rece...
Are there any Warranty Services available?
If a defect occurs during the warranty period, Pro Gamersware GmbH will ...
What is included in my HAVN manufacturer's warranty?
The warranty period begins with the purchase of the products (invoice da...
Am I entitled to a manufacturer's warranty?
Pro Gamersware GmbH grants the following product-related warranties to p...
Who is Manufacturer and Guarantor for HAVN products?
The manufacturer is Pro Gamersware GmbH with the following address: Pro ...
Is there an extended manufacturer's warranty for HAVN products available?
Yes, 3 years on fans and computer accessories, 10 years on power supplie...